We will be doing a rooming block at Secrets Los Cabos and this is where we will be staying.
• Rates should match or be cheaper than World of Hyatt or Costco.
• Please use Promotional Code "HELTOWED"
• If you do not use the code, we cannot add you to our grouping later. Please call Jenn if you have questions on booking :) 702-308-7516
YOUTUBE - HOTEL DETAILS/REVIEW
INSTRUCTIONS ON HOW TO BOOK ON PC
• Recommended to book on computer and not smart phone.
RESERVATION METHOD & CUTOFF DATE:
The offered rates will be available on SECRETS WEBSITE using an assigned code (HELTOWED). All room categories are subject to availability at the moment of attempting reservation, an early reservation is highly suggested to ensure availability
Cutoff Date: There will not be a cutoff date, these rates will be available up to the arrival date, subject to availability at the moment of booking. No room block is on hold for all reservations subject to availability.
Note: Resort does not match room rates vs other third-party offers as they may include air or other services as a package.
For each reservation made online, the system will require: DEPOSIT DUE: 2-night deposit at the time of booking FINAL PAYMENT DUE: 14 days before arrival date, automatically charged to the credit card on a booking. NO SHOW FEES: reservations that are a no show under 2-night penalty, non- refundable.
RESERVATION CANCELLATION FEES:
For each individual reservation:
- From time of booking until 4 days prior to arrival date: Fees of $50 USD will apply
- 3 Days from arrival date: Penalty of 2-night stay
- Reservation modification: Modifications made w/in 14 days of arrival date will be charged a fee of $50 USD except when lengthening stay.
RATES INCLUDE:
•Breakfast, lunch and dinner at Hotel’s outlets (group and private functions excluded)
•Limitless access to gourmet à la carte dining options without reservations required
•Unlimited international and domestic top-shelf spirit.
•Unlimited natural fruit juices and soft drink.
•24-hour room service
•Pool and beach wait service
•Daily refreshed mini-bar with soft drinks, juice, bottle water and beer
•Daily maid service
•Endless daytime activities and live nightly entertainment (according to Hotel’s schedule)
•No wristbands required
•Access to Fitness center
•Free WIFI
•All gratuities
•Environmental Sanitation Tax, currently $36.31 pesos, subject to change accordingly to local government regulations
•4% Lodging tax, subject to change accordingly to government regulations without notice
RATES DO NOT INCLUDE:
•Set up fees for private events (pricing listed on following pages)
•Audio visual equipment
•Services at our Secrets Spa and Beauty Salon
•Golf and other Activities
•Special Amenities for the Group’s VIPS
•Some telephone services
•Business Center
•Laundry and Dry-cleaning Services
•Medical Services
•Airport transfers
There is also a JW Marriot next door that is family friendly and other wonderful places to stay that are nearby.
It is a pleasure for Impala Ground Services to be in-charge of the airport transportation and events transfers for your beloved family and friends.
We have created a special account in our reservations system, where your family and friends can input their flight information and start their airport transportation reservations online.
The idea is to help you with the reservations, saving you both time and hassle.
Please add the following link on your wedding website:
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Please open the link:
Click on:
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What you will see inside the website:
You will see the wedding company’s information, our phone numbers and emails in case somebody needs to reach us, and the transportation prices.
To insert their reservation, guests must follow these steps:
Click: “Guest List”
Click: “Add your information”
Click: “submit”
It is very important for guests to be specific in the number of passengers arriving and departing, as well as the type of service desired (private or shared shuttle).
If for some reason assistance is needed during the reservation process, please feel free to contact us on the chat section (located on the bottom right side of the page), or by email transportation_services@impalacabo.com
Also, this email includes an attached pdf copy of the sign that we will use to greet all your guests. all handled with absolute discretion for you and your family and friends.